PRIVACY POLICY
At Inox Asia, we respect and protect the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, or submit project-related information.
1. Information We Collect
When you use our website or contact us through forms, email, WhatsApp, or other communication channels, we may collect the following information:
- Full name
- Company name
- Email address
- Phone number or WhatsApp number
- Project information and quotation requirements
- Technical drawings, images, specifications, or documents voluntarily provided by you
- Website usage information such as IP address, browser type, device information, and access time
We only collect information that is necessary to provide consultation, quotation, project support, and customer service.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to your inquiries and quotation requests
- To provide consultation for custom stainless steel fabrication projects
- To communicate about project requirements, drawings, samples, production details, and delivery schedules
- To provide product, service, and project-related information
- To improve our website, services, and customer experience
- To maintain internal business records
- To comply with applicable legal and regulatory requirements
3. Protection of Personal Information
Inox Asia applies appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or misuse.
We do not sell, rent, or trade your personal information to third parties for commercial purposes. Your information will only be used within the necessary scope of our business operations and project communication.
4. Sharing of Information
In certain cases, we may share your information with relevant parties only when necessary, including:
- Internal sales, technical, design, and production teams
- Manufacturing, logistics, installation, or project support partners
- Website hosting, email, security, or IT service providers
- Government authorities or legal bodies when required by law
Any sharing of information is limited to the purpose of providing services, supporting your project, or complying with legal obligations.
5. Project Drawings and Technical Documents
For technical drawings, design files, project images, specifications, or other documents provided by customers, Inox Asia commits to using such information only for consultation, quotation, manufacturing, and project execution purposes.
We will not publicly disclose, share, or use your project documents for unrelated purposes without your prior consent, unless required by applicable law.
6. Data Retention
We retain your personal information and project-related data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, including consultation, quotation, project management, customer support, legal compliance, and internal business records.
When the information is no longer required, we may delete, anonymize, or securely store it in accordance with our internal policies and applicable regulations.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, remember user preferences, and optimize website performance.
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Inox Asia is not responsible for the privacy practices, content, or data handling policies of such third-party websites.
We recommend that you review the privacy policies of any third-party websites before providing your personal information.
9. Your Rights
You may contact us to request:
- Access to your personal information
- Correction or update of your personal information
- Withdrawal of consent for marketing communications
- Deletion of your personal information, where applicable
- Clarification about how your information is collected and used
We will review and respond to your request in accordance with applicable laws and reasonable business practices.
10. Changes to This Privacy Policy
Inox Asia may update or modify this Privacy Policy from time to time to reflect changes in our business operations, website functions, legal requirements, or data protection practices.
Any updates will be posted on this page. Your continued use of our website after such updates means that you accept the revised Privacy Policy.
11. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Inox Asia
Website: https://inox.asia
Email: [email protected]
WhatsApp: +84 386 122 996
Vietnam Office:
No. 06-106, Paradise Bay 6, Ocean Park 3, Hung Yen, Vietnam
Factory Address:
No. 10, No. 6 1st Road, Pingsheng Industrial East Zone, Guicheng Street, Nanhai District, Foshan, Guangdong, China
Last Updated: 2/06/2026
